Existing Client

Important Updates:

Now offering Client Portals!

Existing client signup (mykcapp.com)



PLEASE NOTE: You will receive a 2% discount when you pay in cash. (A 2% admin fee is added to all credit card transactions.)

Deposit Requirements:

-Clients will be asked to place a 2-day pre-payment per pet in order to book the reservation. Deposits will be fully refundable up until 48 - hours prior to your scheduled reservation. The deposit will be applied towards your bill at pick up.

-Clients booking daycare or single night visits will be asked to place the cost of the entire visit down as a deposit.

-Clients may receive a refund for Daycare until 4:00 pm the day before the scheduled visit. Refunds will not be administered for day-of cancellations.

-Clients may receive a refund for Single Night appointments when cancelled 48-hours prior to your scheduled reservation. The deposit will be applied towards your bill at pick up. **Please note that if you pick up after 8:30 am, additional fees will be added to your bill at check out.

Holiday Deposits:

-Holiday Deposits will still be required to book. This will be in addition to your regular boarding deposit. Holiday reservations include Durango 9R Spring Break, 4th of July, Thanksgiving, and Christmas/New Years.

-Holiday Reservations must be cancelled 2 weeks prior to your reservation in order to receive your deposit back. Any cancellations after 2 weeks prior to check in will result in a forfeit of your deposit.

-Holiday Deposits will be applied toward your total at check out.